When have you gone above and beyond for a customer?

Note: as I’m currently evaluating and interviewing for product manager opportunities, I’m publishing many answers to the product, behavioral, business, and life questions I’m researching/practicing publicly rather than keep them private in a Google doc.

When have you gone above and beyond for a customer?

I go above and beyond each and every day for readers of Geek Estate Blog. I keep on sharing my perspective on the industry, responding to every email from readers, and helping founders find the appropriate connections to progress their companies — even though I don’t make any money from that. I do it because I love real estate technology, care about making real estate a better experience for consumers, and helping those working to advance the industry forward.

geek-estate-community-iconWith Geek Estate’s paid community, I’ve gone above and beyond by providing paying members an opportunity to place on ad on GeekEstateBlog.com. I want to ensure they are happy founding members for life, and get as much value from the membership that I can possibly provide. Getting the companies members work for (or started themselves in many cases) in front of the 10,000-15,000 visitors to Geek Estate Blog every month is certainly one additional benefit I can provide.

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