I think about community. A lot. In order to build sustainable communities, you need to ensure you understand what they find valuable. What do members of your community valuable? Rich is dead on with his thoughts. In summary:

  • Their reputation.
  • The community’s reputation.
  • Friendships/relationships.
  • Good, quality, information.
  • Access to terrific people.

Are you helping your community members with all of these? If not, why?