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Drew Meyers

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Wow - A Large Corporation (ATT&T) Listens to Bloggers

By Drew Meyers | October 9, 2007

From GigaOm:

Remember the brouhaha about AT&T (T) and Verizon (VZ) and the awkward language in their user agreements that prevented people from among other things criticize them. (As Bill Maher says, I kid the phone companies.) AT&T, seems to have taken the feedback from blogs and is changing the language of its terms of service. An AT&T spokesperson emailed us with the following statement.

We are revising the terms of service to clarify our intent. The language in question will be revised to reflect AT&T’s respect for our customers’ right to express opinions and concerns over any matter they wish. And we will make clear that we do not terminate service because a customer expresses their opinion about AT&T.

It’s pretty cool to see a massive corporation react to blogger feedback & change their terms of use as a result. I sense this is going to start happening more and more as influential bloggers gain influence.

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